Retail tips
Site your shop near, but not necessarily next to, weekly ‘draw card’ shops like supermarkets, news agencies or chemists.
Neil Arrowsmith | Angley Arrowsmith
The sunny side of a strip of shops generally gets more foot traffic.
Bob Angley | Angley Arrowsmith
A good retail design costs the same as a bad retail design, however a bad retail design will have ongoing impacts on profit.
Bob Angley | Angley Arrowsmith
The further you make a customer walk, the longer they will spend in your store, the higher the average sale.
Neil Arrowsmith | Angley Arrowsmith
If customers are walking out of your store by the same route as they walked in, then your layout is definitely wrong!
Mark Fletcher | Shopworks Science
Shopping centre ‘limbs’ are usually dead zones for foot traffic.
Melissa Fletcher | Shopworks Science
Acknowledging a customer is different to serving them – if you acknowledge first, then serve second, you can manage numerous customers at the same time.
Neil Arrowsmith | Angley Arrowsmith
If customers are making a bee-line to the counter and not being exposed to wall merchandising within 1.5 metres of the entry, then your layout is probably wrong.
Neil Arrowsmith | Angley Arrowsmith


